SweepSpotter Support

Find answers to frequently asked questions about using SweepSpotter to avoid parking tickets in Los Angeles

What is SweepSpotter?

General Questions
SweepSpotter is a mobile app that helps you track street sweeping schedules in Los Angeles. It works like a weather app but for street cleaning - you can search for locations, save your favorites, and get alerts about upcoming street sweeping in your area.

Which areas does SweepSpotter cover?

General Questions
Currently, SweepSpotter covers Los Angeles and uses official Los Angeles street sweeping schedule data.

Is SweepSpotter free to use?

General Questions
Yes, SweepSpotter is free to use. There will be an optional subscription that removes ads and directly supports the app's development.

What platforms is SweepSpotter available on?

General Questions
SweepSpotter is available on iOS and soon Android. The map features work best on mobile devices, though there is limited web support coming soon.

How do I search for a location?

Getting Started
1. Tap the "Search" tab at the bottom of the screen 2. Type an address, neighborhood name, or landmark in the search bar 3. Select a location from the search results 4. View the street sweeping schedule for that location

How do I add a location to my favorites?

Getting Started
1. Search for a location or find it on the map 2. Tap "Add to Favorites" when viewing the location details 3. Optionally, give the location a custom name/nickname 4. The location will appear in your Favorites tab

Why should I allow location permissions?

Getting Started
Location permissions enable: - Automatic detection of your current location - Nearby street sweeping alerts - Easier searching around where you are Your location data stays private and is only used to show relevant street sweeping information.

How do I view street sweeping schedules?

Using the App
Street sweeping schedules show: - **Day of the week** (Mon, Tue, Wed, etc.) - **Week of the month** (1st, 2nd, 3rd, 4th) - **Time range** (e.g., 8:00 AM - 11:00 AM) - **Current status** (Today, Tomorrow, or days until next cleaning)

What do the different alert statuses mean?

Using the App
- **Today's Alert** (Red/Urgent): Street sweeping is happening today - **Tomorrow** (Orange/Warning): Street sweeping is tomorrow - **In X days** (Blue/Safe): Days until the next street sweeping

How do I use the map view?

Using the App
1. Go to the "Map" tab 2. Use the crosshair in the center to select any location 3. The map shows street sweeping zones as colored areas 4. Tap on areas to see detailed schedule information 5. Pan and zoom to explore different neighborhoods

How do I manage my favorite locations?

Using the App
In the Favorites tab you can: - View all saved locations - See today's alerts at the top - Tap any location to view details - Long-press to rename or delete locations - Get quick status updates for all your saved spots

Can I rename my saved locations?

Customization & Settings
Yes! You can give any saved location a custom nickname. This is helpful for places like "Home", "Work", or "Mom's House" instead of just the street address.

How do I clear my recent searches?

Customization & Settings
1. Go to Settings 2. Tap "Clear recent searches" 3. Confirm when prompted

Can I change the app language?

Customization & Settings
Yes, SweepSpotter supports multiple languages: - English - Spanish (español) - Korean (한국어)

How do I manage location permissions?

Customization & Settings
1. Go to Settings 2. Tap "Location Permissions" 3. Follow the prompts to update your device settings

Why isn't my location showing up in search?

Troubleshooting
- Make sure you're searching within Los Angeles - Try different search terms (street address, neighborhood, landmarks) - Check your internet connection

The app isn't showing street sweeping information for my address

Troubleshooting
- Verify the address is within Los Angeles city limits - Some areas may not have street sweeping schedules - Try searching for nearby cross streets or landmarks - Contact support if you believe there's an error

What data does SweepSpotter collect?

Privacy & Data
- Location data (only when you grant permission, used locally) - Search history (stored on your device) - Favorite locations (stored on your device) - Usage analytics (anonymous, to improve the app)

Is my data shared with third parties?

Privacy & Data
No, your personal data and saved locations stay private and are not shared with third parties.

How do I delete my data?

Privacy & Data
- Clear recent searches in Settings - Delete individual favorites by long-pressing them - Uninstall the app to remove all local data

How can I support SweepSpotter?

Support
- Rate the app in the app store - Share it with friends and neighbors - Consider the optional subscription to remove ads and support development - Provide feedback to help improve the app

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help you get the most out of SweepSpotter.

Contact Support

Email us at [email protected]

SweepSpotter Support & FAQ - Los Angeles Street Sweeping Help